Enquiry and Notice / Callbacks of Return Orders

Introduction

Same as the callback of shipment orders, ECPay will respond the callback status of return orders whenever the shipping status changes (ServerReplyURL, server-side POST).
On receiving ECPay’s callback, please respond a string 1|OK.

HTTPS Transfer Protocol

  • Accept:text/html
  • Content Type:application/x-www-form-urlencoded
  • HTTP Method:POST

Request Parameter Description

MerchantID String(10)

Provided by ECPay

RtnMerchantTradeNo String(20)

Reverse Logistics Transaction Number.

  • The merchant transaction number sent to ECPay when a reverse logistics order is created.

RtnCode Int

Current logistics status

RtnMsg String(200)

Logistics status description

AllPayLogisticsID String(20)

logistics transaction number.

  • Please keep the relationship link between ECPay’s logistics transaction number and the merchant transaction number.

GoodsAmount Int

Goods price value.

  • Compensation amount for lost goods, numbers only.

UpdateStatusDate String(20)

Logistics status update time.

  • Format is: yyyy/MM/dd HH:mm:ss

BookingNote String(50)

Consignment number.

  • Returns if logistics type is set to “HOME“.

CheckMacValue String

Checksum.

Response Parameter Description

Return plain text value

  • Success if value returns 1|OK
  • Failure if value returned is not 1|OK
  • Correct
				
					1|OK
				
			
  • Error
				
					0| ErrorMessage
				
			

❗ Special Note:

  1. Merchants must check whether if the CheckMacValue is correct and also have corresponding process to the payment notification accordingly. If not checking the CheckMacValue, it is merchants’ responsibility to bear all loss incurred.
  2. If merchant’s server does not correctly return 1|OK, ECPay will run a task scheduler to resend the payment notification message to merchant up to 3 times a day. This attempt will continue for 3 days after goods status change. Merchant’s return message do not include any HTML tags, spaces, or other special characters in message returned.

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